06.08.2020

Hp Mac Cannot Configure The Device Software

Hp Mac Cannot Configure The Device Software 3,9/5 4873 votes

Oct 12, 2019  @AnneMM, Welcome to HP Support Community! Let us try uninstalling the HP Software and reinstalling the updated version of the driver that was released for Mac OS 15. Refer to the document HP Printers - Uninstalling HP Software (Mac) for help. Now, download and install the new software using HP Easy Start from here. Also, try using the HP Smart App. Refer to the document HP Printers - Using. Device software. HP Printer Utility (Mac OS) Contains tools to configure print settings, calibrate the device, clean the printheads, print the self-test diagnostic page, order supplies online, and find support information from the Web site. For more information, see HP Printer Utility (Mac OS). Typically installed with the device software.

Mar 31, 2020  If you want to control a Mac, choose Apple menu System Preferences on your computer. Select Accessibility. In the sidebar, choose Switch Control. Check the checkbox next to 'Allow platform switching to control your computer.' If you haven't already, turn on Switch Control on your iPhone. App to control mac through iphone. Control the Apple TV app on Mac with iTunes Remote. If you have an iPhone, iPad, or iPod touch, you can use the iTunes Remote app to control your media library on your Mac. ITunes Remote is available as a free download from the App Store.

You might experience issues such as these when you try to print from your Mac or print from your iOS device:

This extends the length of time that Mac notebook computers can stay asleep while on battery power.It also helps prevent you from losing work if your Mac loses power while asleep, such as after the battery runs low. Downloading You might see a progress bar onscreen as the previously stored contents of memory are copied from the startup disk. In that case, plug your Mac into AC power, then press the power button. After several hours of sleep, your Mac can save more energy by saving its state to the startup disk, then turning off power to some components, such as RAM.

  • You can't see your printer from your device, or you get a message that no printers were found.
  • You get a message that software for your device isn't available.
  • You have some other printing issue related to the software on your Mac or iOS device.

For help with an error light or other error condition on the printer itself, check the printer's documentation or contact its manufacturer.

If your printer is AirPrint-enabled

If your printer is AirPrint-enabled for printing from your Mac or iOS device, just make sure that it's connected to the same Wi-Fi network used by the Mac or iOS device.1

If you still can't print, try any of these solutions:

  • Restart your Wi-Fi router. Then restart your printer.
  • Move your printer closer to your Wi-Fi router.
  • Update your printer and Wi-Fi router with the latest firmware from the manufacturer.2
  • Update the software for your Mac or iOS device.

If you're using a Mac and you still can't print, it might help to reset the printing system. Otherwise, contact the printer manufacturer for support.

If your printer isn't AirPrint-enabled

If you're printing from your Mac to a printer that isn't AirPrint-enabled:

  1. If your printer is connected to your Mac with a cable, disconnect the cable from your Mac.
  2. Turn off your printer.
  3. Get software updates for your Mac. Your Mac automatically downloads the latest software for most printers as part of these updates, so it's best not to install software from the printer manufacturer.
  4. Reconnect your printer to your Mac, if applicable.
  5. Turn on your printer and wait for it to finish starting up.
  6. Choose Apple () menu > System Preferences, then click Printers & Scanners.
  7. Select your printer in the list of devices.

If your printer doesn't appear in the list of devices in Printers & Scanners preferences, click at the bottom of the list, then choose the command to add a printer or scanner. The window that opens offers more ways to find and add a printer, such as by IP address:

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If you still can't print, and your printer is connected via Wi-Fi:

  • Restart your Wi-Fi router. Then restart your printer.
  • Move your printer closer to your Wi-Fi router.
  • Update your printer and Wi-Fi router with the latest firmware from the manufacturer.2

Reset the printing system

If the issue continues, reset the printing system on your Mac. This removes all printers and scanners—including their print jobs and settings—from Printers & Scanners preferences.

  1. Choose Apple menu > System Preferences, then click Printers & Scanners.
  2. While holding down the Control key on your keyboard, click anywhere in the list of devices.
  3. Choose “Reset printing system” from the menu that appears:

Remove printer drivers

If the issue continues on your Mac after resetting the printing system, take these final steps to remove any currently installed printer drivers. These steps don't apply to AirPrint printers.

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  1. From the menu bar in the Finder, choose Go > Go to Folder. Type /Library/Printers/ and click Go.
  2. The Printers folder opens. Choose Edit > Select All, which selects all items in the Printers folder.
  3. Choose File > New Folder with Selection, which puts all of the selected items into a new folder named New Folder With Items. To save storage space, you can delete this folder.

If the issue continues, contact the printer manufacturer for support.

1. In corporate environments, DNS records can be configured to allow AirPrint-enabled printers to appear across other networks instead of just the network used by the device you're printing from. You can also use configuration profiles in iOS to set up AirPrint printers.

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2. Firmware updates—such as for AirPort base stations—update the software on the printer or router, not the software on your Mac or iOS device. If the latest firmware from the manufacturer is several years old, the manufacturer might have stopped supporting or updating your device. If so, you might need a more up-to-date printer or router.