After paying a massive amount of money, one anticipates that there would be no problem with an iPhone or iPad. However, this is often retorted by some commonly occurring problems. One commonly occurring problem that Apple users might experience is iTunes could not connect to the iPhone because an invalid response was received from the device.
In this article, I will explain how to fix iTunes Could Not Connect to the iPhone error in a very simple manner. This problem is related to iTunes so we will also take a quick look at the needed information related to it.
The iPhone software update server could not be contacted location: macrumors.com - date: January 15, 2011 I have a jailbroken iphone 3G. I'm using iTunes for mac. I tried to restore it to factory settings, but i keep getting this pop up saying 'The iPhone software update server could not be contacted'.
Contents
Part 1: What is iPhone software update server could not be contacted error? Apple has launched the latest iOS 12 version for iDevices. Generally, users prefer iTunes to update their iPhone to the latest software. When you use iTunes to update or restore your iPhone, iPad, or iPod, you might see an alert message that says iTunes could not contact the software update server because you're not connected to the Internet. It will advise you to make sure your Internet connection is. If you find that your iPhone, iPad or iPod touch is stuck on Update Requested, it may be due to one of two reasons: either your internet connection was disrupted, or the Apple server where the update is being requested from is slow to respond likely due to high demand. Jun 26, 2020 How to fix ‘iPhone software update failed’ error? IPhone updates are the most awaited Apple announcements. IOS updates not just bring array of new features and fix any bugs in the previous version, but also get in more security for the device. Obviously, no one wants to miss on them, particularly due to any technical glitches.
- 1 iTunes Could Not Connect to the iPhone Because An Invalid Response Was Received From The Device
- 2 How to Fix iTunes Could Not Connect to the iPhone
iTunes Could Not Connect to the iPhone Because An Invalid Response Was Received From The Device
This problem commonly occurred in iPhone 6/7/8/X or iPad but it may also appear in the older versions too. However, the older or, the obsolete versions of iPhone are often protected against this error but I would suggest that you upgrade soon. Though that is another debate. Let’s come back to our topic for now which is iTunes sync issue after updating to new iOS 10, 11, 11.1 or 11.2 which has a error message reading “iTunes could not connect to the iPhone because an invalid response was received from the device.” as shown in the above image. This problem occurs when you try to connect your iPhone to your PC to sync data. It may occur on both Mac and Windows systems. In Windows PC, it looks like this:
Cause for this iTunes Issue
There are several causes that lead to this iTune’s syncing issue. The most common and major ones are:
- Outdated iOS version.
- Outdate version of iTunes.
- Problematic USB cable or port.
- Incorrectly configured settings.
- Virus, spyware or malware.
- A third-party app or software like antivirus, etc.
However, you don’t need to worry about the reason as I will provide you solutions that will fix the problem regardless of the cause.
How to Fix iTunes Could Not Connect to the iPhone
You learnt about a number of reasons as of why the iTunes’ syncing issue may occur. Likewise, there are a number of solutions available too. You don’t need to apply them all, just try them one by one until one resolves your issue.
If you wish and has a message coming from your instinct, you can try any method selectively too. No great knowledge is required, just follow the step-wise guide below every method and it will solve your problem. Before using any of the solutions, restart your iPhone and PC and then check if the issue still appears.
1. Update iPhone OS
Updates are provided in order to improvise the overall functioning and security of the device. However, we have of a habit of ignoring them most of the times. Updating iOS to the latest version is the easiest way to solve this and other certain issues. If your iPhone is already updated to the latest iOS version, you can skip this method. If not, follow these steps:
Step-1: Open your iPhone and go to Settings. Now go to General and then go to Software Update.
Step-2: Now tap on Download and Install. If it asks your password, enter it.
Step-3: Finally, tap on Agree and then the downloading will start. Wait patiently till the process is complete and then check if you have solved the problem.
Done. This might have solved your problem. However if the problem still persists, scroll down to try the next method.
2. Update to Fix iTunes Could Not Connect to the iPhone Problem
If the updated iOS failed to solve your problem, updating the iTunes app might work for you. Follow these steps in order to update the app and eventually resolve the issue:
Step-1: Launch iTunes in your iPhone. Go to Help and then to Check for Updates.
Step-2: If an update is available for iTunes, follow the instructions appearing on your screen to update the app. Albeit if your app cannot be updated anymore, uninstall it and then re-install.
Step-3:Check if you have solved the problem.
Done. This might have gained you relief. Although if the problem is still there, move to the next method.
3. Fix Itunes Error by Resetting Network Settings
Sometimes incorrectly configured settings cause certain issues. This method works on the principal of resetting the iPhone Network Settings to default. This the simplest and most accurate method. Follow these steps in order to reset Network Settings:
Step-1: Open your phone and go to Settings. Now go to General and then to Reset.
Step-2: Tap on Reset Network Settings.
Step-3:Check if there is any problem when syncing data from iPhone to PC.
Done. This way you have solved the problem just by resetting Network Settings. If you are still experiencing an issue, move further down to the next method.
4. Check Other Things
Step-1: Try some another USB cable and also use another USB port.
Step-2: Check if your iPhone is unlocked or locked. If it is, unlock it using Face ID or password.
Step-3: You can also reset Lockdown folders but I would NOT suggest you do so as it may harm your data.
Step-4: Check if the Date and Time Settings are set to Automatic. If they aren’t, change them to Automatic.
Step-5: You can also disable the antivirus program installed in your computer as sometimes it is the one creating conflict. Though I would NOT suggest you to do so as it puts your computer at risk.
Done. These may solve your issue in some cases. If you have solved the problem is, have fun. If it isn’t, scroll down and try the ultimate method.
The Iphone Software Update Server Could Not Be Contacted Mac
5. Update Drivers
This is the ultimate and best method in order to fix the device not recognized issue. I will explain you how to update Apple Mobile Device USB driver. Follow these steps to learn how to:
Step-1:Disconnect your iPhone from the computer and then reconnect it. If iTunes opens, close it.
Step-2: Press the Windows + R key to trigger Run dialog box. Type %ProgramFiles%Common FilesAppleMobile Device SupportDrivers in it and hit Enter.
Step-3: Now just right click on the file usbaapl64.inforusbaapl.inf and then click on Install. You will see other files starting with the same name too but remember to only click on the file ending with .inf .
Step-4:Disconnect your device from the computer and then restart your PC. Now reconnect your device to the computer and open iTunes.
Step-5: Now check if you have solved the problem. If it is, you can stop scrolling. However if the problem is still there, scroll down to Step-6 and Step-7 and perform them.
Step-6: Press the Windows + R key to access Run dialog box. Type devmgmt.msc in it and hit Enter.
Step-7: In the Device Manager, locate and expand the Universal Serial Bus controllers section and then select the Apple Mobile Device USB driver.
Conclusion
These were the tried and best available methods to solve the “iTunes could not connect to the iPhone because an invalid response was received form the device” problem. If any of them worked out for you, you can freely sync data between your iPhone and your PC. You can also go through the official Apple Support Thread related to this problem. Hope I helped you to solve the problem. For any queries regarding the topic, comment down in the comments section below. Have a nice day, Folks!
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by Anna SherryUpdated on 2019-07-25 / Update for Fix iPhone
When some iPhone users update their device to latest iOS version with iTunes, they may face an error message saying 'the iTunes update server could not be contacted'. If you are one of those users going through this same error, then you have come to the right page. In this post, we will tell you what it is, why you are facing this error and how you can fix iPhone software update server could not be contacted error.
Part 1: What is iPhone software update server could not be contacted error?
Apple has launched the latest iOS 12 version for iDevices. Generally, users prefer iTunes to update their iPhone to the latest software. However, many times, they encounter with a frustrating error saying 'iPhone or iPad software update server could not be contacted, make sure that your network settings are correct and your network connection is active or try again later'. Moreover, this pop-up error message gives only 'Ok' option or nothing else and you are then navigated to iTunes Summary page. You stuck middle of the update process and don't know how to move forward.
Part 2: Why does the iPhone software update server could not be contacted happen?
Now, you know what the error is. The major reason why you are facing this error is determined from the error message that says network connection problem. Thus, unstable and bad network connection can make you go through this error. You need to have a stable and reliable connection to update iPhone via iTunes. However, there can also be many other reasons. For instance, maybe the Apple server is very busy when you are trying to update your iPhone. At the same time, plenty of requests were generated that make the server difficult to process your request. Thus, in this case, all you can do is to wait for a while and after a few hours, try again.
Part 3: How to fix software update server could not be contacted error?
Now, you know some of the reasons behind this error and let's learn some tips to fix this error. Below, we have gathered effective tips that help you to resolve the problem with ease.
Tip 1: Check network connection
As we told earlier, the main reason for error message 'iPhone software update server could not be contacted' can be a network issue. Thus, make sure that you have a stable and good Wi-Fi connection. You can also turn off or on your Wi-Fi router several times. You can check your internet connection is working or not by browsing some website on the browser. Or you can also try to change your network connection. If it works with another connection, then it means there is a problem in your first network connection that makes you face the annoying problem.
Tip 2: Update iPhone via Over the Air
Checked network connection and it is working properly, but still, the error is there? Then, you can update your iPhone to the latest version of iOS via OTA or also called Over the Air. It is also a good option as compared to iTunes for updating your iDevice software. Canon ts9020 software for mac. It will simply download the latest software directly to your iPhone and this will help you to avoid iPhone software update error.
Here are the simple steps on how to update iPhone via OTA:
Step 1: Move to your iPhone settings app and after that, go to the 'General' section.
Step 2: Next, click on 'Software Update'. If next update is available, then click on 'Download and Install' option to update your device software.
Tip 3: Fix software update server error by system recovery tool
If none of the above tips able to solve 'the iTunes update server could not be contacted' issue, then there is one more effective method by using Tenorshare ReiBoot to help you. This software has powerful Repair Operating System function that can repair your iPhone system to fix iPhone software update server error without data loss. Moreover, it is designed for fixing all minor iOS problems, such as iPhone freezing up, iPhone stuck on apple logo, iPhone black screen and more.
Dvd players software for mac. Here is the step-by-step guide on how to use ReiBoot:
Step 1: Install and Run the ReiBoot software from its official site on your system and after that connect your iPhone to the computer using a digital cable. Then, click on 'Repair Operating System' function from its main interface.
Step 2: After that, tap on 'Start Repair' button to begin the process. Now, the software will recommend you to download firmware package and thus, download and save it to your system.
Step 3: Once the firmware package is downloaded, click on 'Repair Now' button to begin your iPhone system repair process. Wait for a few minutes until the process is not finished. Once it is completed, your iPhone will restart and the problem will be fixed out.
Conclusion
Hence, now you know all possible ways to fix iPhone software update server could not be contacted error. No doubt, iTunes is a great option to update iPhone software, but if you face trouble while updating your device via iTunes, then you can go for tips we have covered in this guide. Tenorshare ReiBoot is a one-stop solution to fix this problem with so ease and it will rebuild your iPhone system.