1. Logitech Harmony One Manual

Oct 30, 2015  Hey guys I have a problem with the MyHarmony software i wanted to change a little setting on my 650 remote but when i try to start the software it gets stuck on the loading screen at 50%. I did reinstall the software but it still doesn't work. I did a google search and i found on the logitech.

While the Apple TV isn’t flying off the shelves like AirPods or the Apple Watch, it’s still a great product. This is especially true with the release of Apple’s TV+ streaming services as more try to “cut the cord”.

Contents

• 3 Pair the Harmony Hub with the Apple TV using Bluetooth
• 5 Conclusion

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Another great aspect of TV+ comes into play for those who live the “smart home” lifestyle. With options like Logitech’s Harmony system, you don’t need to keep track of the Siri Remote and can even use Android to control the Apple TV.

What is the Harmony Remote and Hub?

The Harmony Remote and Hub system comes from Logitech and adds additional features to your pre-existing system. After various devices have been added, they can then be controlled by a single remote or with your phone.

Currently, there are several different options available, ranging from the Harmony Elite (top of the line), to the Harmony 350 and 665. These remotes offer smart functionality of their own, with a few of them including LCD displays.

Pair Harmony IR Remote with Apple TV

There are two different options for pairing Logitech’s Harmony remotes with the Apple TV. Apple speech to text app.

The first, and most common, is to take advantage of the IR sensors on the remote and TV.

1. Open the Harmony app from your iPhone
2. Select the Harmony remote and tap on Devices > Add device
3. Enter Apple under manufacturer and Apple TV under the model
4. Tap the Sync icon in the top right-hand corner
5. Select Sync Now

After a few moments, the Harmony remote will pair with your Apple TV. This gives you control over many aspects without waiting for Bluetooth to be paired and connected after sleep.

Pair the Harmony Hub with the Apple TV using Bluetooth

Some folks have been stating that when paired to Harmony via the IR blaster, you cannot control certain aspects. In this case, you will want to switch to Bluetooth pairing instead.

Here’s how you can do so:

1. Open the Harmony app on your iPhone
2. Select Enable Text Entry and choose Watch Apple TV Activity
3. From your Apple TV, navigate to Settings > General > Bluetooth

This puts both the Harmony Hub and Apple TV in Bluetooth pairing mode. Within a few moments, the two will automatically connect, giving you control over your ATV via Bluetooth instead of through the IR blaster.

After connected, you can use the Harmony app to enter text, control the TV itself, and use swipe gestures during video/music playback.

In fact, you can even use this method to power the ATV on and off, as users have found issues when using IR. Everything else would work fine, but when trying to turn the system off, the Apple TV would be the final product turned on.

Try the beta and make sure the software is updated

tvOS 13 has been out for a few months now, but that doesn’t mean that things aren’t still “broken”. Especially when it comes to those using a Harmony system, you will want to do one of the following:

Enroll in the tvOS Beta cycle:

1. Open the Settings app on your Apple TV
2. Select System
3. Tap on Software Updates
4. Scroll down and click on Get Beta Updates
5. Follow on-screen instructions

From there, the beta software will download and install itself, so do not turn the Apple TV off during this time.

Check for a software update

1. Open the Settings app on your Apple TV
2. Select System
3. Tap on Software Updates
4. Click on Update Software

If a software update is available, you will need to follow the on-screen instructions in order to update your Apple TV.

Can you use this with an Android phone to control your Apple TV?

The short answer here is yes and no. After setting up the Harmony app on your Android device and pairing it with the Apple TV, there’s a bit of a catch. For the time being, it seems that the Android Harmony app is lagging behind a bit, without actually providing “remote” access.

Use Harmony to “control” your Apple TV

1. Open the Harmony app from your Android phone
2. Select the Harmony remote and tap on Devices > Add device
3. Enter Apple under manufacturer and Apple TV under the model
4. Tap the Sync icon in the top right-hand corner
5. Select Sync Now

However, you can still use your Android phone for text input in a pinch. The obvious benefit to this is to be able to type entries better/faster than relying on the Harmony remote or the Siri Remote.

Instead, we would recommend finding an old iPod Touch or even iPhone 5 (or iPhone SE) to act as the remote. This will make the experience much smoother, and the iPod or old iPhone will serve as the dedicated remote for your Harmony/Apple TV system.

Conclusion

We are grateful that Apple makes it possible to use these different products with TV. This is especially true for those looking to get involved in the smart home lifestyle.

If you continue having issues with the Apple TV and Harmony system, let us know in the comments and we’ll be happy to help!

Andrew is a freelance writer based on the East Coast of the US.

He has written for a variety of sites over the years, including iMore, Android Central, Phandroid, and a few others. Now, he spends his days working for an HVAC company, while moonlighting as a freelance writer at night.

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This troubleshooting page will help you diagnose problems with the Logitech Harmony Companion.

TV, Cable/Satellite Box Won't Turn On

You have trouble sending startup commands from the remote to the hub.

The hub sensor may be poorly positioned or blocked by something else. Check to see if there is a clear direct path between the remote and the hub for signals to be sent successfully.

The CEC (Consumer Electronics Control) of your television allows for the command of multiple devices from a centralized HDMI connection cable feature. It's possible that CEC and Harmony's auto power and input commands are conflicting with each other. Disable the CEC inputs if they are inconsistent with Harmony commands.

See https://support.myharmony.com/en-us/unde.. for specific CEC instructions on your television based on manufacturer.

Signal may be too weak or lost due to a dead battery. See (insert guides)

If none of the above methods fix the issue, the motherboard from the Companion remote or Harmony hub may need to be replaced. See (insert guides) for motherboard replacement techniques.

Picture or Audio Not Working

You have trouble getting picture and audio commands to register to television correctly.

Make sure the source of input from your television is correct. Usually, your television manufactured remote has a 'Source' button located towards the top. Press it and locate the correct input for your Harmony device.

The CEC (Consumer Electronics Control) of your television allows for multiple devices to be commanded from a centralized HDMI connection cable feature. If a device powers on or off or changes inputs inconsistent with harmony commands, some CEC inputs may need to be disabled. See https://support.myharmony.com/en-us/unde.. for specific CEC instructions on your television based on manufacturer.

If none of the above methods fix the issue, the motherboard from the Companion remote or Harmony hub may need to be replaced. See (insert guides) for motherboard replacement techniques.

Speed Delays during Companion Remote Use

You have trouble getting device to respond within an appropriate time-span.

Typically, remotes send multiple signals to confirm a command is sent to the receiver. If command repetition is set too low, the device may not be sending enough signals to ensure a successful exchange. To fix this issue, sign into your MyHarmony desktop software -> select Harmony Companion remote -> Devices tab on left side of screen -> select your Harmony Hub receiver -> Change Device Settings -> Device Delay Settings and click Next ->and increase Power-on delay value.

Signal may be too weak or lost due to a dead battery. See (insert guides)

Favorite Channel Startup goes to Wrong Channel

Logitech Harmony One Manual

You click on the command for a channel in your Favorites, but you are taken to the wrong one.

Any of your Favorite Channels must have a Watch TV Activity type, which is different than 'Watch TV' in the name of your Activity. From the Harmony app go to MENU -> Harmony Setup -> Add/Edit Devices & Activities -> ACTIVITIES -> ADD ACTIVITY -> WATCH TV then select > to configure this setting. Turn on the devices that are off and press MY DEVICES ARE ON. Select the appropriate input for your TV and Receiver. You can also create a Watch TV Activity on your desktop by signing into MyHarmony. Then select Activities -> Add Activity -> Watch TV. Next name the device, select an icon, and select the device for this Activity. You will also have to select the device used to change the channels, the device that will change the volume, and the input for the device. Don't forget to sync your remote after making channels.

Each device for your Harmony Companion, such as the Companion remote, will have its own Favorite Channels. The command you are selecting may be a Favorite Channel on another device. To change the settings without resetting, log in to MyHarmony on your desktop and select your remote. Press Favorites -> Set up Favorite Channels for this device -> enter Favorite Channel number. Then sync the remote. For the Harmony mobile app, select MENU -> Harmony Setup -> Add/Edit Devices & Activities -> FAVORITES. Type in your postal code and hit SEARCH to find your service provider. Select your service provider and select > at the top right. Pick your Favorite Channels and hit > again to finish.

To reset to factory settings for the Harmony mobile app select MENU -> Harmony Setup -> Add/Edit Devices & Activities -> Reset Favorites. To reset the Companion remote, remove one of the batteries and hold down the power button.

Command is Sent Too Many Times when Pressing a Button Once

You are pressing a command on the Companion remote, but it causes you to jump up or down a menu too many times.

If a command is being sent too many times, the repeat setting on the Companion remote may be too high. This problem can be solved using desktop software or the Harmony mobile app. To utilize the desktop software, sign into MyHarmony on your computer and be sure the proper remote is selected. Select Devices -> Change Device Settings -> Device command repeats -> Next. Adjust the slider, select finish, and be sure to sync your Companion remote to make the changes. To solve the issue using the Harmony mobile app, open the app and select Menu -> Harmony Setup -> Add/Edit Devices & Activities ->DEVICES. Under DEVICES, select the device you would like to modify then select COMMAND REPEATS. Adjust the repeat value and select > to finish making changes.

If you notice this occur when certain apps are in use, your app firmware may need to be updated. To do this, go into the app settings, find the system settings, and then select the system update. Under system settings, set your device to check manually for updates so this problem does not occur in the future.