Your Apple ID is the account you use to access Apple services like the App Store, Apple Music, iCloud, iMessage, FaceTime, and more. It includes the email address and password you use to sign in as well as the contact, payment, and security details you use across Apple services. Apple takes the privacy of your personal information very seriously and employs industry-standard practices to safeguard your Apple ID.
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Here are some of the best practices you can follow to maximize the security of your account.
Use a strong password for your Apple ID
Apple policy requires you use strong passwords with your Apple ID. Your password must have eight or more characters and include upper and lowercase letters, and at least one number. You can also add extra characters and punctuation marks to make your password even stronger. Apple also uses other password rules to make sure your password isn't easy to guess.
If you aren’t sure if you have a strong password, visit your Apple ID account page to reset your password as soon as possible.
Make the answers to your security questions hard to guess
Apple uses security questions to provide you with a secondary method to identify yourself online or when contacting Apple Support. Security questions are designed to be memorable to you but hard for anyone else to guess. When used in conjunction with other identifying information, they help Apple verify that you are the person who is requesting access to your account. If you haven't selected your security questions, visit your Apple ID account page to set them up.
Protect your account with two-factor authentication
Apple offers an improved security method called two-factor authentication that’s designed to ensure that you’re the only person who can access your account, even if someone else knows your password. When you enter your Apple ID and password for the first time on a new device, we’ll ask you to verify your identity with a six-digit verification code. This code is displayed automatically on your other devices, or sent to a phone number you trust. Just enter the code to sign in and access your account on the new device. Never share your password or verification code with anyone else.
If you use iOS 11.3 or later on your iPhone, you might not need to enter a verification code. In some cases, your trusted phone number can be automatically verified in the background on your iPhone. It’s one less thing to do, and your account is still protected with two-factor authentication.
Two-factor authentication is built directly into iOS, macOS, tvOS, watchOS, and Apple’s websites. You can use two-factor authentication with your Apple ID if you have a device that's using the latest iOS or macOS, or if you have access to a web browser and a phone number. Two-factor authentication is the default security method for some new Apple IDs created on iOS 10.3 or later and macOS 10.12.4 or later.
If you don’t have devices that can be updated to iOS 9 or later, or OS X El Capitan or later, you can set up two-step verification for your Apple ID instead.
You need two-factor authentication to use certain features that require improved security.
Check for encryption and SSL
All web pages where you can view or change your Apple ID use Secure Sockets Layer (SSL) to protect your privacy. In Safari, look for in your browser when accessing your account at your Apple ID account page to know your session is fully encrypted and secure.
Employee privacy and security policies
In addition to strong passwords, encryption, and other technology, Apple has strict policies and procedures in place to prevent unauthorized access to your account. Without proof of your identity via a temporary Support PIN and other carefully selected criteria, Apple Support can't help you perform any actions on your account. These policies are audited and reviewed on a regular basis.
Other tips for keeping your account secure
Good online security requires a combination of practices by companies using Internet services and informed behavior by users. Below are some tips to follow to maximize your security when using your Apple ID and other online accounts.
Password tips:
- Always use a strong password.
- Never use your Apple ID password with other online accounts.
- Change your password regularly and avoid reusing old passwords.
- Choose security questions and answers that can't be easily guessed. Your answers can even be nonsense as long as you can remember them. For example, Question: What is your favorite color? Answer: Mozart.
Account tips:
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- If you abandon an email address or phone number associated with your Apple ID, be sure to update your Apple ID with current information as soon as possible.
- Set up two-factor authentication for your Apple ID to add an extra layer of security to your account and eliminate the need for security questions.
- Avoid phishing scams. Don’t click links in suspicious email or text messages and never provide personal information on any website you aren’t certain is legitimate. Learn how to identify phishing attempts.
- Don’t share your Apple ID with other people, even family members.
- When using a public computer, always sign out when your session is complete to prevent other people from accessing your account.
Never provide your password, security questions, verification codes, recovery key, or any other account security details to anyone else. Apple will never ask you for this information.
If Apple Support needs to verify your identity, we might ask you to generate a temporary Support PIN. We'll only ask for this information over the phone after you contact Apple Support for help.
Learn more
Learn what to do if you think your account information has been compromised. If you need more help, contact Apple Support.
FaceTime isn't available in all countries or regions.
Parental Controls, also known as Restrictions, let you manage which features, apps, and content your kids can and can't access on the iPhone or iPad. That includes the iTunes Store, which sells music, movies, and TV shows, the iBooks Store, which sells ebooks, and the App Store, which sells apps and games.
Note: You will need to have restrictions enabled before setting parental controls for iTunes, iBooks, and the App Store.
Apple occasionally offers updates to iOS, iPadOS, watchOS, tvOS, and macOS as closed developer previews or public betas. While the betas contain new features, they also contain pre-release bugs that can prevent the normal use of your iPhone, iPad, Apple Watch, Apple TV, or Mac, and are not intended for everyday use on a primary device. That's why we strongly recommend staying away from developer previews unless you need them for software development, and using the public betas with caution. If you depend on your devices, wait for the final release.
How to restrict access to the iTunes Store on iPhone and iPad
- Launch Settings from your Home screen.
- Tap Screen Time.
- Tap Content & Privacy Restrictions.
Enter a four-digit passcode and then confirm it if asked.
- Tap the switch next to Content & Privacy. You only have to do this if the switch is gray.
- Tap Allowed apps.
Tap the iTunes Store switch.
How to restrict access to the iBooks Store on iPhone and iPad
- Launch Settings from your Home screen.
- Tap Screen Time.
- Tap Content & Privacy Restrictions.
Enter a four-digit passcode and then confirm it if asked.
- Tap the switch next to Content & Privacy. You only have to do this if the switch is gray.
- Tap Allowed apps.
Tap the Books Store switch.
How to block the ability to install apps on iPhone and iPad
- Launch Settings from your Home screen.
- Tap Screen Time.
- Tap Content & Privacy Restrictions.
Enter a four-digit passcode and then confirm it if asked.
- Tap the switch next to Content & Privacy. You only have to do this if the switch is gray.
Tap iTunes & App Store Purchases.
- Tap Installing Apps
Tap Don't Allow.
How to block the ability to delete apps on iPhone and iPad
- Launch Settings from your Home screen.
- Tap Screen Time.
- Tap Content & Privacy Restrictions.
Enter a four-digit passcode and then confirm it if asked.
- Tap the switch next to Content & Privacy. You only have to do this if the switch is gray.
Tap iTunes & App Store Purchases.
- Tap Deleting Apps
- Tap Don't Allow.
How to block the ability to make in-app purchases on iPhone and iPad
- Launch Settings from your Home screen.
- Tap Screen Time.
- Tap Content & Privacy Restrictions.
Enter a four-digit passcode and then confirm it if asked.
- Tap the switch next to Content & Privacy. You only have to do this if the switch is gray.
Tap iTunes & App Store Purchases.
- Tap In-app Purchases.
Tap Don't Allow.
How to always require a password to make purchases on iPhone and iPad
If you want to ensure that a password always needs to be entered when making purchases in the App Store, iTunes Store, or Books Store, you can enable that feature in the settings.
- Launch Settings from your Home screen.
- Tap Screen Time.
- Tap Content & Privacy Restrictions.
Enter a four-digit passcode and then confirm it if asked.
Tap the switch next to Content & Privacy. You only have to do this if the switch is gray.
- Tap iTunes & App Store Purchases.
Tap Always Require
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Questions?
Do you have any other questions about restrictions? Let us know in the comments below!
Updated July 2019: Updated for iOS 13.
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