- Buy WD 4TB My Passport Ultra USB 3.0 Type-C External Hard Drive for Mac (Silver) featuring 4TB Storage Capacity, USB 3.0 Type-C Interface (USB 3.1 Gen 1), Bus Powered, 256-Bit AES Encryption, Time Machine Compatible, Preformatted HFS+ for Mac, Downloadable HFS+ Driver for Windows, Windows Compatible with Reformatting, WD Security Tools, WD Discovery Software.
- When the WD Passport Ultra is connected, Finder recognizes the drive for about 15 secs. My Passport for Mac no longer disconnects after I downloaded the drive utilities for Mac which will work on Mac El Capitan here: support.wdc.com. List of all WD firmware and software available for download. RichHorvath April 10, 2016.
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WD My Passport Ultra 1TB drive not detected on PC, how to fix it
'I have a WD My Passport Ultra 1TB portable drive for storing movies, photos, and important personal files. This morning, WD My Passport suddenly became inaccessible, couldn't be detected by my computer.
The WD hard drive failed to show up on my PC and I couldn't access saved data either. Is there a possible way that can help me to repair the not detectable WD drive to work again?'
Sep 12, 2019 WD My Passport Ultra 1TB drive not detected on PC, how to fix it 'I have a WD My Passport Ultra 1TB portable drive for storing movies, photos, and important personal files. This morning, WD My Passport suddenly became inaccessible, couldn't be detected by my computer. Western Digital Series My Passport Ultra for Mac Item model number WDBPMV0050BSL-WESN Hardware Platform Mac Item Weight 8.1 ounces Product Dimensions 4.33 x 3.21 x 0.83 inches Item Dimensions L x W x H 4.33 x 3.21 x 0.83 inches Color 5TB Flash Memory Size 5 Unknown modifier. WD My Passport Go 1TB Mac Driver. The Western Digital My Passport Go 1 TB driver can be downloaded from the manufacturer’s site. Search for your product and click Submit. Now, under the Software for Mac tab, select WD drive utilities for Mac. The WD drive utilities software allows you to configure, manage, and recognize your WD drive.
If you are having a similar problem on your WD My Passport Ultra hard drive or other brands of external hard drive or devices, don't worry. Here in the below, we'll show you how to fix and repair not detectable or unrecognized WD My Passport or other brands of the external hard drive to work again.
Quick Fix. Try a different USB cable or PC
When your computer cannot detect or read your WD hard drive, you can first try to change the USB cable and connect it with another USB port or new PC to see if the drive can be read or not.
1. If the drive can be read via new a USB cable or on a new PC, then the drive is working fine. The problem exists on the USB cable.
2. If the WD drive cannot be detected either, you can selectively follow below 3 methods to get problems fixed and repair the WD My Passport drive to work again.
Method 1. Change WD drive letter and path to make WD drive detectable
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When your WD become inaccessible, you can follow the guidelines below to change WD drive letter and path to make it detectable and accessible again in Windows PC:
Step 1. Press Win + R to bring up Run dialog > Type: diskmgmt.msc to open Disk Management.
Apple mac clean up software free. Step 2. App nap mac os high sierra download. Right-click on WD drive and choose Change Drive Letter and Paths.
Step 3. Click Add and choose the drive letter beside Assign the following drive letter > Click OK.
If WD drive has already assigned with a letter, click Change to choose another letter for it.
Step 4. Then restart PC and you can check out whether the problem still exists or not.
Method 2. Fix corrupted system files and update device driver on WD drive
If the system files corrupted or the WD device driver is outdated, you won't be able to access the drive. Follow to see how to fix corrupted system files and update WD device driver now:
1. Fix bad sectors and corrupted system files on WD drive
Download EaseUS partition manager software to repair corrupted system files on WD hard drive or external hard drive.
Step 1: Open EaseUS Partition Master on your computer. Then locate the disk, right-click the partition you want to check, and choose 'Check File System'.
Step 2: In the Check File System window, keep the 'Try to fix errors if found' option selected and click 'Start'.
Step 3: The software will begin checking your partition file system on your disk. When it has completed, click 'Finish'.
2. Update WD device driver
1. Right-click on the Windows icon at the left corner and select Device Manager.
2. Find and expand Disk Drivers, Portable Devices, Universal Serial USB Controllers or Other devices to see if WD device is shown as Unknown device.
3. Right-click on Unknown device > select Properties.
4. Go to Details tab > Set Property to be Hardware Ids.
5. Right-click the top Value and click Copy.
6. Paste what you copy into a browser to search the correct device driver, find and download the correct WD device driver and install it on your PC.
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7. Then restart your computer and everything shall work fine with your WD My Passport Ultra drive.
Method 3. Uninstall/Reinstall USB controllers on WD My Passport drive
Step 1. Right-click on the Windows icon at the left corner and select Device Manager.
Step 2. Find and expand Universal Serial Bus controllers > Right-click on USB controllers on your WD drive and select Uninstall device.
Step 3. Restart the computer and Microsoft will automatically reinstall the USB controllers software for your WD drive.
After this, you shall be able to visit and access saved data on your WD Passport Ultra drive normally by then.
Extra Important Tips
If your WD hard drive shows up and can be detected normally again, please don't rush to use it. Please do these tips first:
- 1. Copy and backup important data from your WD hard drive to another storage device.
- 2. Format WD hard drive or external hard drive to NTFS for saving data again.
If the WD hard drive still doesn't show up or cannot be detected, some physical errors may have occurred to your device. Please try these tips for a guide:
- 1. Search and find some manual guide online to check the physical error on your WD hard drive.
- 2. Or you can take your WD drive to a local hard drive repair center for professional help. (If you are not professional, please try this tip.)
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- First, turn on the computer and connect the WD My Passport drive to the computer.
- Now, check whether the drive is displayed in the computer’s file management utility list.
- If any new hardware is found, click the Cancel button to close it.
- Now, the Western Digital software will install the correct driver for your drive.
- Next, double-click the Western Digital application setup file that is displayed in the computer’s file management utility to view the Western Digital application Setup Wizard.
- Click the Next option to view the Installation Type.
- Now, on the Installation Type dialog box, choose the option that you want to make use for the installation.
- The Recommended Install will install all the Western Digital software while the Custom install can install only the Western Digital software that you choose.
- Read the Western Digital End User License Agreement by clicking the link.
- Tick the I Agree box to agree and then click the Next button.
- A dialog box will be displayed depending on the installation type that you have chosen.