Hi,
Mar 29, 2018 Whitelist Apps In SmartScreen. Before you can whitelist an app in the SmartScreen, you need to run the app at least once. When you do, SmartScreen will predictably block it. You will see the following message on your screen. Click ‘Learn More’, and click the ‘Run anyway’ button. Dec 17, 2017 I need to whitelist a website as AVG is giving me a false positive reading so I can't access the sit I want to find the AVG Settings page as I am getting a false posiitve on a favorite website and I need to exclude the site.
May 11, 2019 Open Avast antivirus in your PC and head to the settings of this antivirus. Now, click on the general tab. Under the General tab, you would see an option for Exclusions. Click on it and here you would need to provide the path of the file or folder add to Avast whitelist. Option to add URLs is also provided in the Global list of Avast Exceptions. Nov 28, 2018 But, if I close the app and/or restart my mac the malware is still effecting Chrome. Here is the report from Etrecheck, thanks again for your help! EtreCheck version:5.0.3 (5018).
since one day my mac started to freeze. As i wrote in the EtreCheck report below, it's kind of like series of freezes every now and then. It's usually about 3-6 freezes lasting about 5-15 seconds and it happens once or twice an hour depending on what am I doing, but can move cursor without problem. Except for the freezes, everything works very well, haven't noticed any other performance issues. I tried scan for viruses and other stuff like just in case but haven't found nothing. I didn't install some new program or game before it started freezing. Everything worked up to that day. Now i use the same programs etc. as I did use before but now with freezes. I'm worried I'll have to replace my hardrive.
EtreCheck version: 4.3.6 (4D041)
Report generated: 2018-08-27 00:37:49
Download EtreCheck from https://etrecheck.com
Runtime: 5:23
Performance: Below Average
Problem: Beachballing
Description:
Mac periodicaly freezes for a moment. Its a series of freezes, usually about 3-6 series of 5-15 second freezes about once or twice an hour, maybe depending on apps using. Usually freezes one or two programs but can move cursor around screen without problem.
Major Issues:
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Anything that appears on this list needs immediate attention.
No Time Machine backup - Time Machine backup not found.
Unsigned files - There are unsigned software installed that could be adware and should be reviewed.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Heavy RAM usage - This machine is using a large amount of RAM.
Apps crashing - There have been numerous app crashes.
Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.
Clean up - There are orphan files that could be removed.
System modifications - There are a large number of system modifications running in the background.
Low performance - EtreCheck report took over 5 minutes to run. This is unusual.
32-bit Apps - This machine has 32-bits apps that may have problems in the future.
Hardware Information:
iMac (27-inch, Late 2013)
iMac Model: iMac14,2
1 3,5 GHz Intel Core i7 (i7-4771) CPU: 4-core
32 GB RAM - At maximum
BANK 0/DIMM0 - 8 GB DDR3 1600 ok
BANK 1/DIMM0 - 8 GB DDR3 1600 ok
BANK 0/DIMM1 - 8 GB DDR3 1600 ok
BANK 1/DIMM1 - 8 GB DDR3 1600 ok
Video Information:
NVIDIA GeForce GTX 780M - VRAM: 4 GB
iMac 2560 x 1440
Drives:
disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 - Macintosh HD (Journaled HFS+) 999.35 GB
disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB
Mounted Volumes:
disk0s2 - Macintosh HD 999.35 GB (245.37 GB free)
Journaled HFS+
Mount point: /
Network:
Interface en0: Ethernet
One IPv4 address
Interface en5: iPad
Interface en1: Wi-Fi
Interface en4: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
System Software:
macOS High Sierra 10.13.3 (17D47)
Time since boot: About 6 days
System Load: 2.52 (1 min ago) 2.33 (5 min ago) 2.78 (15 min ago)
Configuration Files:
/etc/hosts - Count: 22
Security:
System | Status |
---|---|
Gatekeeper | Mac App Store and identified developers |
System Integrity Protection | Enabled |
Unsigned Files:
Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/JavaUpdater.app/Contents/Ma cOS/JavaUpdater -bgcheck
Details: Exact match found in the whitelist - probably OK
Launchd: ~/Library/LaunchAgents/com.skype.skype.shareagent.plist
Executable: /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareag ent.bundle/Contents/MacOS/com.skype.skype.shareagent
Avast Whitelist Website
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.avast.osx.secureline.update.plist
Executable: /Library/Application Support/AvastSecureLine/components/update/update.sh
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.avast.osx.secureline.uninstall.plist
Executable: /Library/Application Support/AvastSecureLine/hub/autouninstall.sh
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.avast.osx.secureline.userinit.plist
Executable: /Library/Application Support/AvastSecureLine/hub/userinit.sh
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.avast.osx.secureline.init.plist
Executable: /Library/Application Support/AvastSecureLine/hub/init.sh
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.avast.init.plist
Executable: /Library/Application Support/Avast/hub/init.sh
Details: Exact match found in the whitelist - probably OK
Launchd: ~/Library/LaunchAgents/com.avast.osx.secureline.home.userinit.plist
Whitelist An App On Avast Mac Torrent
Executable: ~/Library/Application Support/AvastSecureLine/hub/userinit.sh
Details: Exact match found in the whitelist - probably OK
Launchd: ~/Library/LaunchAgents/com.valvesoftware.steamclean.plist
Executable: ~/Library/Application Support/Steam/SteamApps/steamclean Public
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
Whitelist An App On Avast Mac Download
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.avast.userinit.plist
Executable: /Library/Application Support/Avast/hub/userinit.sh
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.avast.uninstall.plist
Executable: /Library/Application Support/Avast/hub/autouninstall.sh
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.rogueamoeba.aceagent.plist
Executable: aceagent
Launchd: /Library/LaunchDaemons/de.appsolute.mampprohelper.plist
Executable: /Library/PrivilegedHelperTools/de.appsolute.mampprohelper
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.avast.update.plist
Executable: /Library/Application Support/Avast/components/update/update.sh
Details: Exact match found in the whitelist - probably OK
32-bit Applications:
66 32-bit apps
Kernel Extensions:
/Library/Application Support/Avast/components/fileshield/signed
[Loaded] AvastFileShield.kext (AVAST Software a.s., 4.0.0 - SDK 10.12)
/Library/Application Support/Avast/components/proxy/signed
[Loaded] AvastPacketForwarder.kext (AVAST Software a.s., 2.1 - SDK 10.12)
/Library/Extensions
[Loaded] LittleSnitch.kext (Objective Development Software GmbH, 4.0.6 - SDK 10.11)
[Loaded] Soundflower.kext (MATT INGALLS, 2.0b2 - SDK 10.10)
[Loaded] HandsOff.kext (One Periodic Inc., 3.2.6 - SDK 10.9)
/System/Library/Extensions
[Not Loaded] TACC.kext (1.0.2 - SDK 10.8)
System Launch Agents:
[Not Loaded] | 9 Apple tasks |
[Loaded] | 159 Apple tasks |
[Running] | 122 Apple tasks |
System Launch Daemons:
[Not Loaded] | 34 Apple tasks |
[Loaded] | 165 Apple tasks |
[Running] | 130 Apple tasks |
[Other] | 3 Apple tasks |
Launch Agents:
[Running] | com.metakine.handsoff.agent.plist (One Periodic Inc. - installed 2018-04-10) |
[Running] | com.adobe.AdobeCreativeCloud.plist (? faec172d - installed 2017-10-29) |
[Running] | at.obdev.LittleSnitchHelper.plist (Objective Development Software GmbH - installed 2018-04-09) |
[Running] | at.obdev.LittleSnitchUIAgent.plist (Objective Development Software GmbH - installed 2018-04-09) |
[Loaded] | com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-06-13) |
[Loaded] | com.avast.userinit.plist (? bb25154c - installed 2018-08-22) |
[Running] | com.avast.osx.secureline.update-agent.plist (AVAST Software a.s. - installed 2018-08-22) |
[Not Loaded] | com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2017-12-14) |
[Loaded] | com.avast.osx.secureline.userinit.plist (? 2fc1004f - installed 2018-08-22) |
[Loaded] | com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-05-31) |
[Loaded] | com.oracle.java.Java-Updater.plist (? 2b0170fd - installed 2017-10-29) |
[Other] | com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-15) |
[Loaded] | 6H4HRTU5E3.com.avast.passwords.Agent.plist (AVAST Software a.s. - installed 2018-08-22) |
Launch Daemons:
[Loaded] | com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2018-06-13) |
[Loaded] | com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-15) |
[Running] | com.rogueamoeba.aceagent.plist (? 88630f9d - installed 2018-03-06) |
[Loaded] | 6H4HRTU5E3.com.avast.passwords.AgentXPC.plist (AVAST Software a.s. - installed 2018-08-22) |
[Running] | com.metakine.handsoff.daemon.plist (One Periodic Inc. - installed 2018-04-10) |
[Loaded] | com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-06-13) |
[Running] | at.obdev.littlesnitchd.plist (Objective Development Software GmbH - installed 2018-04-09) |
[Loaded] | com.avast.uninstall.plist (? 22f94791 - installed 2018-08-22) |
[Running] | de.appsolute.mampprohelper.plist (? 26ff81e4 - installed 2017-09-22) |
[Loaded] | com.avast.init.plist (? fc55b6fa - installed 2018-08-22) |
[Running] | com.adobe.adobeupdatedaemon.plist (? f00845ea - installed 2017-10-29) |
[Loaded] | com.avast.osx.secureline.init.plist (? 1bda83b1 - installed 2018-08-22) |
[Loaded] | com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2017-10-26) |
[Loaded] | com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-07-28) |
[Loaded] | com.oracle.java.Helper-Tool.plist (? fa56dec8 - installed 2017-10-29) |
[Loaded] | com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-05-31) |
[Loaded] | com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-15) |
[Running] | com.adobe.agmservice.plist (Adobe Systems, Inc. - installed 2018-05-31) |
[Running] | com.avast.osx.secureline.update.plist (? f50a649c - installed 2018-08-22) |
[Loaded] | com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-05-24) |
[Loaded] | com.avast.update.plist (? 5c6ac355 - installed 2018-08-22) |
[Loaded] | com.avast.osx.secureline.uninstall.plist (? ba7a0061 - installed 2018-08-22) |
[Loaded] | com.feingeist.shimo.helper.plist (Fabian Jaeger - installed 2017-10-08) |
User Launch Agents:
[Other] | com.SearchFunction.plist (? 0 - installed 2018-06-15) |
[Loaded] | com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-18) |
[Loaded] | com.valvesoftware.steamclean.plist (? 0 - installed 2018-08-26) |
[Loaded] | com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-05-31) |
[Loaded] | com.skype.skype.shareagent.plist (? 0 - installed 2017-11-13) |
[Other] | tapufind.plist (? 0 - installed 2018-06-10) |
[Loaded] | com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2017-10-29) |
[Not Loaded] | com.avast.osx.secureline.home.userinit.plist (? 0 - installed 2018-08-22) |
User Login Items:
Flux Application (Michael Herf - installed 2018-01-08)
(/Applications/Flux.app)
Wondershare Helper Compact Application (Wondershare Software Co., Ltd - installed 2018-02-01)
(~/Library/Application Support/Helper/Wondershare Helper Compact.app)
Google Chrome Application (Google, Inc. - installed 2018-08-10)
(/Applications/Google Chrome.app)
iTunesHelper Application (Apple - installed 2017-09-22)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Audio Hijack 3 Schedule Helper Application (Rogue Amoeba Software, LLC - installed 2017-08-14)
(/Library/Application Support/Audio Hijack/Audio Hijack 3 Schedule Helper.app)
dlmLaucher SMLoginItem (Elliott Mason - installed 2018-04-30)
(/Applications/DLM.app/Contents/Library/LoginItems/dlmLaucher.app)
Avast Passwords Service SMLoginItem (AVAST Software a.s. - installed 2018-05-22)
(/Applications/Avast Passwords.app/Contents/Library/LoginItems/Avast Passwords Service.app)
6H4HRTU5E3.com.avast.osx.secureline.avastsecurelinehelper SMLoginItem (AVAST Software a.s. - installed 2018-08-15)
(/Applications/AvastSecureLine.app/Contents/Library/LoginItems/6H4HRTU5E3.com.a vast.osx.secureline.avastsecurelinehelper.app)
Internet Plug-ins:
AdobeAAMDetect: (installed 2017-10-29)
FlashPlayer-10.6: (installed 2018-08-14)
QuickTime Plugin: (installed 2018-01-19)
AdobePDFViewerNPAPI: (installed 2018-08-15)
AdobePDFViewer: (installed 2018-08-15)
Flash Player: (installed 2018-08-14)
jdk: (installed 2018-01-07)
JavaAppletPlugin: (installed 2018-01-07)
Safari Extensions:
Adblock Plus.safariextz - Eyeo GmbH - https://adblockplus.org/ (installed 2017-09-22) |
FastestTube.safariextz - Kwizzu - http://fastesttube.kwizzu.com/ (installed 2018-08-16) |
OpenIE.safariextz - Parallels - http://www.parallels.com (installed 2017-11-10) |
3rd Party Preference Panes:
Flash Player (installed 2018-07-28)
Java (installed 2017-09-28)
Time Machine:
Time Machine Not Configured!
Top Processes by CPU:
Process (count) | Source | % of CPU | Location |
Audio Hijack | Rogue Amoeba Software, LLC | 9 | |
coreaudiod | Apple | 7 | |
WindowServer | Apple | 7 | |
com.apple.WebKit.WebContent (7) | Apple | 6 | |
Google Chrome Helper (23) | Google, Inc. | 3 |
Top Processes by Memory:
Process (count) | Source | RAM usage | Location |
com.apple.WebKit.WebContent (7) | Apple | 3.86 GB | |
Google Chrome Helper (23) | Google, Inc. | 3.50 GB | |
kernel_task | Apple | 2.16 GB | |
WindowServer | Apple | 1.43 GB | |
Safari | Apple | 1.38 GB |
Top Processes by Network Use:
Process | Source | Input | Output | Location |
mDNSResponder | Apple | 18 MB | 6 MB | |
com.avast.proxy | AVAST Software a.s. | 2 MB | 1 MB | |
apsd | Apple | 855 KB | 198 KB | |
Battle.net | Blizzard Entertainment, Inc. | 216 KB | 538 KB | |
netbiosd | Apple | 357 KB | 177 KB |
Top Processes by Energy Use:
Process (count) | Source | Energy (0-100) | Location |
mds_stores | Apple | 11 | |
coreaudiod | Apple | 6 | |
Audio Hijack | Rogue Amoeba Software, LLC | 5 | |
WindowServer | Apple | 3 | |
Google Chrome Helper (23) | Google, Inc. | 2 |
Virtual Memory Information:
Available RAM | 12.04 GB |
Free RAM | 2.83 GB |
Used RAM | 19.96 GB |
Cached files | 9.21 GB |
Swap Used | 546 MB |
Software Installs (past 30 days):
Name | Version | Install Date |
Adobe Flash Player | 30.0.0.154 | 2018-08-14 |
Adobe Acrobat Reader DC (18.011.20058) | 18.011.20058 | 2018-08-15 |
Gatekeeper Configuration Data | 152 | 2018-08-21 |
Avast Security | 13.9 | 2018-08-22 |
Clean up:
~/Library/LaunchAgents/com.SearchFunction.plist
~/Library/Application Support/com.SearchFunction/SearchFunction
Executable not found
~/Library/LaunchAgents/tapufind.plist
~/Library/Application Support/Agent/tapufind
Executable not found
Diagnostics Information (past 7 days):
2018-08-26 19:30:46 Heroes.app CPU (20 times)
Epson software for mac. You are providing your consent to Epson America, Inc., doing business as Epson, so that we may send you promotional emails. You may withdraw your consent or view our privacy policy at any time. To contact Epson America, you may write to 3840 Kilroy Airport Way, Long Beach, CA 90806.
/Applications/Heroes of the Storm/*/Heroes.app
2018-08-26 16:59:23 World of Warcraft Cataclysm.app CPU (7 times)
/Applications/World of Warcaft Cataclysm /World of Warcraft Cataclysm.app
2018-08-26 15:56:02 CCLibrary.app Crash (20 times)
/Applications/Utilities/Adobe Creative Cloud/CCLibrary/CCLibrary.app
2018-08-22 15:57:54 Adobe After Effects CC 2017.app CPU (7 times)
/Applications/Adobe After Effects CC 2017/Adobe After Effects CC 2017.app
2018-08-22 14:58:59 com.avast.daemon CPU
/Library/Application Support/Avast/*/com.avast.daemon
2018-08-20 19:51:43 Heroes of the Storm.app CPU
/Applications/Heroes of the Storm/Heroes of the Storm.app
End of report
iMac, macOS High Sierra (10.13.3)
Posted on