07.08.2020

Why Can T I Download Apps On My Mac

Why Can T I Download Apps On My Mac 4,9/5 6102 votes

Apr 06, 2020  If your App Store is missing or you can't find it on your device, you might have parental controls turned on. Adjust your iTunes & App Store Purchases settings and make sure that you choose 'Allow' for the Installing Apps setting. Learn what to do if an app unexpectedly quits, stops responding while installing, or won't open.


You can browse and buy apps in the App Store on your iPhone, iPad, iPod touch, on your Apple Watch, on your Mac, or on your Apple TV.

Browse and buy

To download and buy apps from the App Store, you need an Apple ID. Your Apple ID is the account that you use to access Apple services. If you use other Apple services like iCloud, sign in to the App Store with the same Apple ID. If you don't have an Apple ID, you can create one.

If you're in the App Store on any of your devices and see the download button near an app, you already bought or downloaded that app. When you tap or click the download button , the app downloads to your device again, but you are not charged again. You can also see a list of apps that you purchased and redownload them.

Learn what payment methods you can use to buy apps and other content. You can also create an Apple ID without a payment method when you download a free app.

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How to buy apps on your iPhone, iPad, or iPod touch

  1. Tap the App Store app on your Home screen.
  2. Browse or search for the app that you want to download, then tap the app.
  3. Tap the price or tap Get. You might need to sign in with your Apple ID.
    If you find a game that says Arcade, subscribe to Apple Arcade to play the game.
Why

After your app finishes downloading, you can move it to a different spot on your Home screen. Apps stay up-to-date by default, but you can learn more about updating apps.

You can make additional purchases within some apps. If you set up Family Sharing, you can use Ask to Buy so that kids must get permission before they make in-app purchases. Learn more about in-app purchases.

If an app is sold with an iMessage app or sticker pack, you can open it in Messages.

How to buy apps on your Apple Watch

With watchOS 6, you can download apps directly from the App Store on your Apple Watch. You can also add apps to your Apple Watch from your iPhone.

  1. Open the App Store app.
  2. Browse or search for the app that you want to download, then tap the app.
  3. Tap the price or tap Get. You might need to sign in with your Apple ID.

Apps stay up-to-date by default, but you can learn more about updating apps.

If you set up Family Sharing, you can use Ask to Buy so that kids must get permission before they download an app or make an in-app purchase. Learn more about in-app purchases.

How to buy apps on your Mac

  1. Open the App Store.
  2. Browse or search for the app that you want to download. Apps for iPhone, iPad, and iPod touch don't always have a version for Mac.
  3. Click the app.
  4. Click the price, then click Buy App. If you don't see a price, click Get, then click Install App. You might need to sign in with your Apple ID. If you find a game that says Arcade, subscribe to Apple Arcade to play the game.

After your app finishes downloading, you can find it and keep it organized in Launchpad. Apps stay up-to-date by default, but you can learn more about updating apps.

You can make additional purchases within some apps. If you set up Family Sharing, you can use Ask to Buy so that kids must get permission before they make in-app purchases. Learn more about in-app purchases.

How to buy apps on your Apple TV

  1. Open the App Store on your Apple TV.
  2. Browse or search for the app that you want to download, then select the app.
  3. Select the price or select Get. You might need to sign in with your Apple ID.
    If you find a game that says Arcade, subscribe to Apple Arcade to play the game.

After your app finishes downloading, you can move it around on your Home screen. Your apps will update automatically.

I Can't Update My Mac

You can make additional purchases within some apps. You can use Restrictions to restrict, block, or allow in-app purchases. Learn more about in-app purchases.

The App Store isn’t available on Apple TV (3rd generation or earlier).

Get information about an app

If you want to know specific information about an app, like what languages the app is available in, the app’s file size, or its compatibility with other Apple devices, scroll to the bottom of an app’s page. You might be able to tap some sections to learn more.

Can

You can also contact the app developer for help with an app's functionality.

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Get help with billing

  • Learn what to do if you see a charge from an app that you don't recognize.
  • Learn how to cancel an in-app subscription.
  • If you can’t update your apps because your payment method is declined, update or change your payment method.
  • If you have another issue with an app, report a problem or contact Apple Support.

Why Can't I Download Apps On My Mac Laptop

Learn more

  • If your App Store is missing or you can't find it on your device, you might have parental controls turned on. Adjust your iTunes & App Store Purchases settings and make sure that you choose 'Allow' for the Installing Apps setting.
  • Learn what to do if an app unexpectedly quits, stops responding while installing, or won't open.
  • Learn what to do if you can't download apps, or if apps get stuck.
  • If you want to download apps that are larger than 200 MB over cellular, go to Settings > [your name] > iTunes & App Store, then tap App Downloads and choose the option that you want.
  • If you bought part of an apps bundle, the price of the full apps bundle is reduced by the amount you already spent.

Follow these steps

If you're able to stream a video but it stops playing, follow the steps below. If you need help with something else, like two-factor authentication for your Apple ID, learn what to do.

Restart your device

Restart your device, then try to stream or download the movie or TV show again. Learn how to restart your Apple TV, iPhone, iPad, iPod touch, or Mac.

If you're trying to watch something in the Apple TV app on your smart TV or streaming device, turn off your TV or streaming device, then turn it back on.

Check your Internet connection

If you're currently using a cellular connection, try to connect to Wi-Fi. If you're trying to watch something in the Apple TV app on your smart TV or streaming device, contact your TV's manufacturer for help connecting to your home Wi-Fi network.

Make sure that your Wi-Fi router is 802.11a/g/n/ac compatible. Streaming HD content requires 8 Mbit/s or faster. Slower tiers of Wi-Fi connections might not be fast enough to stream HD video content.

Check the activity on your home network

If family members or friends are using the same Internet network, ask them to temporarily pause their Internet activities.

When multiple devices use the same Internet network for intensive activities, such as gaming, video streaming, or backing up, it might slow down the speed of your local network.

Try watching on another device

See if you can stream your movie or TV show on another device using the same Wi-Fi or cellular connection. If you can't, the issue might be with your network and not your device. Contact your Internet service provider for help.

Check for service interruptions

Check to see if any Apple Media Service has a service interruption, or check a third-party provider's website to see if they list any interruptions.

If there are service interruptions, try to stream or watch the video later.

Try downloading the video instead

To download a purchased video, tap or click the cloud download icon. Downloading a video might take longer before you can start watching than if you stream it, but will allow you to watch the video all the way through without interruptions.

You can't download movies or TV shows to Apple TV, smart TVs, or streaming devices. You can only download HDR content on certain iPhone, iPad, and iPod touch models, and you can't download 4K video content to any device.

Why Can T I Download Apps On My Macbook Pro

Still need help?

If you still can't play movies or TV shows after trying the steps above, you can report the problem.

Learn more

Why Can't I Download Apps On My Macbook

  • Learn more about streaming 4K video, or video content with HDR or Dolby Vision.
  • On your iPhone, iPad, iPod touch, and Mac, you can download shows and movies from Apple TV+ and Apple TV channels.
  • Learn how to download and watch shows and movies that you purchased.
  • For third-party apps, try contacting the streaming video content provider.